For logistics, freight and delivery teams
AI agents and automations for couriers, freight forwarders, 3PLs and delivery businesses. Quotes, tracking updates, proof of delivery and paperwork, handled.
The problem
Customers call and email for updates your systems already have.
Rate requests wait in the inbox while customers ask other carriers.
Delivery notes, PODs and invoices are matched and filed manually.
Delays are spotted when the customer complains.
What we automate
Built in Zapier, Make, n8n or custom code, connected to your TMS, WMS and accounting tools.
An AI agent answers status questions from live tracking data on email, chat or WhatsApp.
Rate requests read by AI, priced from your rate card and sent as a draft for approval.
Customers are told about delays before they have to ask.
Proof of delivery matched to the job and an invoice drafted automatically.
Drivers get job details and route changes by app or SMS.
On-time rates and exceptions summarised every morning.
A workflow, running
A sample exception flow for delivery teams.
1 · Trigger
Tracking shows a late scan
2 · AI agent
Checks the cause and new ETA
3 · Notify
Customer updated by email or SMS
4 · Log
Exception recorded for reporting
5 · Escalate
Key accounts passed to a manager
Works with your tools
We connect transport and warehouse systems, carrier APIs, Google Sheets, Xero, QuickBooks, email, SMS and WhatsApp. Where a system has no API, we can work from its exports or emails.
Usually yes, through an API, a database export or automated report emails. We confirm in the audit.
Yes, if you want them to. We label the assistant clearly and hand over to a person on request.
Yes. Driver updates can run over SMS or WhatsApp, with no new app to install.
Get an instant proposal, then a free 30-minute audit for your operation.